Terms and Conditions
Last updated: 6th October, 2025
Our Terms & Conditions
These Terms and Conditions (“Terms”) govern your use of our website kshtax.com.au (“Website”), which is owned and operated by KSH TAX (“we,” “us,” or “our”).
By using or accessing this Website, submitting any form, or making a payment through it, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree, you must immediately stop using this Website.
1. About KSH TAX and Ownership
KSH TAX is a Western Australian business providing taxation, accounting, and business advisory services.
KSH TAX owns and operates kshtax.com.au and all associated digital content, including but not limited to:
Text, articles, blog posts, and form content;
Logos, branding elements, and graphic materials;
Calculators, PDFs, downloadable tools, and website design; and
Proprietary forms, templates, and documents.
All such materials are protected under Australian copyright, trademark, and intellectual property laws.
You may view and download content for personal, non-commercial use only.
You must not copy, redistribute, modify, or commercially exploit any Website content without our prior written permission.
2. Acceptable Use and Prohibited Conduct
By accessing or using our Website, you agree that you will not engage in any of the following activities:
Attempting to gain unauthorized access to the website, its servers, or related systems;
Trying to uploade or distribute viruses, malware, or malicious code;
Interfering with website functionality or security features;
Attempting to probe, scan, or test the vulnerability of the website or our servers;
Using automated bots, crawlers, or scripts to extract data or perform bulk requests;
Engaging in any conduct that may degrade the performance or security of the website;
Posting or transmitting spam, abusive content, or false information; or
Using the website or its content for any commercial, unlawful, or misleading purpose.
If we detect or suspect any breach of these Terms, we reserve the right to block your IP address, restrict your access, or take other reasonable action — without prior notice and for an undisclosed period of time.
3. General Information and Professional Advice
All information provided on this website is general in nature and intended for informational and educational purposes only.
It does not constitute professional, financial, taxation, or legal advice, and should not be relied upon as such.
Although we take care to ensure that information on our Website is current and accurate, we make no representation or warranty as to its completeness or reliability.
Before acting on any information, you should seek independent professional advice tailored to your situation.
By using the Website, you acknowledge that you do so at your own risk, and KSH TAX accepts no liability for losses arising from reliance on Website content.
4. Third-Party Services, Tools, and Links
Our Website may include links to, or integrations with, third-party websites and tools, such as:
MFAA calculators,
Google Maps,
Zoho One (ticket management),
Microsoft Teams (appointment scheduling), and
Stripe (payment processing).
These third parties operate independently and have their own terms and privacy policies, which we do not control.
KSH TAX:
Does not warrant the accuracy, performance, or safety of these third-party services;
Is not responsible for their uptime, security, or data practices; and
Is not liable for any damages or losses resulting from your use of, or reliance on, these services.
You are encouraged to review each third party’s policies before interacting with them.
5. Payments, Pricing, and Currency
Payments made through kshtax.com.au are securely processed by Stripe, a PCI DSS–compliant payment provider.
We do not collect, store, or access your credit or debit card details.
All prices listed on our Website:
Are shown in Australian Dollars (AUD); and
Clearly indicate whether Goods and Services Tax (GST) is included or excluded.
Payment types:
Website payments are full upfront payments only.
For partial payments or alternative arrangements, please contact us directly before proceeding.
Once payment is made, you will receive a confirmation email or acknowledgment confirming your transaction.
6. Commencement of Services
A service is considered commenced once our team has started any of the following actions:
Reviewing your submission or information;
Preparing or drafting documents;
Lodging forms or applications on your behalf; or
Beginning any work related to your request.
After a service has commenced, you may no longer be eligible for a full refund, except as outlined below.
7. Refunds and Cancellations
Refund requests must be submitted in writing via email to [email protected] or by phone at 08 6285 8110.
Refunds may be granted under the following conditions:
The service has not commenced;
We fail to deliver or only partially deliver the agreed service; or
A refund is required under Australian Consumer Law.
Refund process:
Submit your refund request with proof of payment.
Our team will assess your eligibility within 10 business days.
If approved, refunds will be processed promptly via the original payment method.
For services involving third-party payments (e.g., ASIC fees), refunds are subject to those providers’ refund policies. We are not responsible for delays caused by third-party systems.
8. Privacy and Data Handling
Your privacy and data are handled in accordance with our Privacy Policy, which forms part of these Terms.
The Privacy Policy explains:
What personal information we collect;
How we store and use it; and
How you can access, correct, or delete your data.
By using our Website, you agree to the terms of our Privacy Policy.
Please review it carefully here.
9. Website Availability, Errors, and Technical Issues
We make every reasonable effort to maintain Website uptime, accuracy, and security. However, we cannot guarantee:
Uninterrupted or error-free operation;
Continuous access without delays or outages; or
That the Website will be free of defects, viruses, or external interference.
KSH TAX will not be liable for:
Downtime or service interruptions;
Data loss, corruption, or delay in transmission;
Errors or omissions in Website content; or
Damage arising from use of or inability to access the Website.
10. Limitation of Liability
To the fullest extent permitted by Australian law, KSH TAX, its directors, employees, and agents shall not be liable for any:
Indirect, consequential, incidental, or punitive damages;
Loss of income, profits, or data; or
Damages arising from reliance on Website information, third-party integrations, or service interruptions.
Nothing in these Terms excludes or limits rights that cannot be excluded under the Australian Consumer Law.
You agree not to hold KSH TAX responsible for losses resulting from:
Misuse of the Website;
Reliance on general information;
Actions taken without professional advice; or
Technical failures or third-party disruptions beyond our control.
11. User Accounts
Our Website does not support or require user accounts. Users cannot create logins, profiles, or personal dashboards.
All interactions occur through contact forms, direct communication, or one-time form submissions.
12. Dispute Resolution and Governing Law
We encourage you to contact us first to resolve any issue amicably before taking legal action.
Contact for escalation:
Email: [email protected]
Phone: 08 6285 8110
If a dispute cannot be resolved informally, it will be governed by the laws of Western Australia.
You agree to submit to the exclusive jurisdiction of the courts of Western Australia for all matters arising from or relating to these Terms or your use of the Website.
13. Updates to These Terms
We reserve the right to update or modify these Terms at any time, without prior notice.
The updated version becomes effective immediately upon publication on this Website.
The “Last Updated” date at the top of this page reflects the most recent version. Continued use of the Website after an update constitutes acceptance of the revised Terms.
14. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision will be removed or modified to the extent necessary, and the remaining provisions will continue to operate in full force and effect.
15. Contact Us
For any questions, feedback, or concerns about these Terms, please reach out to us via
Email: [email protected]
Phone: 08 6285 8110
Address: 36/328 Albany Hwy, Victoria Park, WA 6100