Effective Date: 11-Nov-2024

At KSH Tax, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard information obtained from visitors and clients through our website.

1. Information We Collect

We collect personal information that is voluntarily provided by you in the following situations:

• Contact Form Submissions: Information provided through our contact form, such as your name, email address, and message details, is stored to respond to your inquiries and improve our services.
• Chatbot Interactions: Information shared through our chatbot is stored temporarily (up to 30 days) to allow our sales team to understand and respond accurately to your queries.
• Comments on Our Website: If you leave a comment, we collect your name and email address for legal and communication purposes.
• Company/Business Name Registration: If you register a business name or company through our website, we collect and retain the personal information you provide in these forms. This information is used solely to process the registration and is kept as required by law.

2. Use of Information

The personal information we collect is used only for:

• Processing and managing company/business registrations.
• Communicating with you to respond to your inquiries, feedback, or requests.
• Analyzing chatbot interactions to enhance our customer support.
• Maintaining communication records for legal and operational purposes.

We do not share your information with any outside parties.

3. Cookies

Our website uses cookies to enhance user experience. Specifically:

• Chatbot Retention: Cookies help retain messages in the chatbot for 30 days to ensure a continuous conversation flow. These cookies are automatically deleted after this period.
• Cookie Opt-Out: You may opt-out of cookies by declining the cookie notification when first visiting our site.

4. Security of Your Information

We prioritize the security of your data. Our website is secured with an SSL certificate, ensuring all information transferred between our server and your device is encrypted. We implement technical and organizational measures to protect your data from unauthorized access or misuse.

5. Data Retention and Access

• Business Registration Data: We retain business registration information as required by law.
• Contact Form and Comment Data: This information is stored as needed to maintain our records and respond to your queries.
• Chatbot Data: Stored temporarily for up to 30 days, after which it is deleted automatically.

If you wish to access or delete any data we have collected about you, please contact us at [email protected]. We will respond to such requests in compliance with legal requirements.

6. Your Rights and Choices

• Data Access and Deletion: You have the right to request access to your personal information or to request its deletion.
• Cookie Preferences: You may decline cookies or adjust your browser settings to manage cookie preferences.

Contact Us

For any questions regarding this Privacy Policy or your data, feel free to contact us at [email protected].